[UTail] Origin is not allowed

November 12, 2015 Warning messages

After you embed your uTail widget on your website page(s) you may see an error in place where uTail button suppose to be. The error says: “[UTail] Origin is not allowed“:

Screen Shot 2015-11-12 at 1.04.34 PM

This error tells you that you’ve not added your website URL in widget’s Site URL(s) option or you’ve entered it wrongly. You must add a site URL(s) where widget will be used in form scheme://domain.name/ on Create/Update widget page.

Lets say you own a website that’s available via http://my-cool-shop.com. You want to place some uTail widgets there on pages http://my-cool-shop.com/home.html, http://my-cool-shop.com/bonus.html and some other pages under http://my-cool-shop.com. Also, your website is available via https://my-cool-shop.com for secure payments.

Here’s a right way to setup widget’s Site URL(s) in order to cover this scenario:

http://my-cool-shop.com/
https://my-cool-shop.com/

Here’s an example of wrong URLs for described scenario:

http://my-cool-shop.com/home.html
http://my-cool-shop.com/*
my-cool-shop.com
http://shop.my-cool-shop.com/

Also keep in mind that system checks by full domain name. Widgets are not allowed to used on specified domain’s sub-domains. In case you want to allow widget usage on sub-domains you’ll have to specify those manually along with top level domain, e.g.:

http://my-cool-shop.com/
http://shop.my-cool-shop.com/